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If you are using Chrome web browser and are getting a black screen either when you first open it, or when you re-open it please follow the following steps to try to combat the issue. First you will have to open up Chrome, without a black screen. If ...
1/. The fix for this issue is very simple, first you will need to get to the back of the computer tower and look for a small switch near where the mains cable plugs into the back as per the image below: 2/. If you can't find this switch or can't get...
Unable to tick boxes. From Tribal: If any of the machines where you use 1024x768 resolution have compatibility mode set for your websites that end 'boston.ac.uk' . If so are you able to remove this entry from Compatibly View settings and then try On...
In order for us in the IT department to fix an issue remotely we will ask you for your computer name. This article gives a couple of methods of finding this information out. METHOD 1. STEP 1. From the desktop, click on the start button then r...
INSTRUCTIONS FOR WINDOWS 7 Open CONNECT TO A NETWORK by clicking the network icon in the notification area. On the WIRELESS NETWORK CONNECTION list, click BOSTON-CAMPUS GUEST, and then click CONNECT. * NOTE: In some cases, you may need to r...
If there are any requests for students to use skype we have created a skype account they can use. username bostonuk.student password Password1!@ this is for the standard version of skype not skype for business.
On your iPad go to all your apps (word, excel, onenote) in settings and hit reset. Then open each one in turn and log in afresh.
Details are on the intranet. Staff zone > Microsoft icon (RH side) which will take you to here: http://intranet.boston.ac.uk/staff/Pages/Home-Use-Program.aspx [1] Go onto Microsoft's site via Instruction #2 http://www.microsofthup.com/hupuk/home.aspx...
If Onedrive freezes during file synchronizing try using repair by right clicking the Onedrive cloud icon in the notification tray. If the problem still persists follow these steps: * Go to the OneDrive cloud in the tray. * Right click and say Sto...
Issue: PC will not open http urls in outlook. As a normal user it returned a message "This operation is cancelled due to restrictions..."As INSTALL it opened them in word. Fact: Start> programs> Default Programs> Associate a default program or proto...
If you get an error message which states a file won't be opened in order to protect your machine from harm, there is a modification which can be made to the registry which will instead prompt you to confirm you trust the source which the file came from...
When you accidentally delete an item from your Outlook mailbox, you can often recover it. The first place to look is the Deleted Items or Trash folders. Search for the item you want, then right-click it and select Move> Other Folder. If you can't find ...
When using Windows 10, it is possible to print a webpage as PDF. Use the normal print procedure for the web browser (likely to be Ctrl + P) and then choose "Microsoft Print to PDF". Then click print and you will be asked where to save to. Choose...
This guide is to demonstrate to anyone who isn't sure where to save their work the correct location to do so. Following these instructions will ensure that your work is safely stored in the event of any computer hardware failure. STEP 1. The corr...
The computer login account creation process is: 1. All login accounts are removed every August. 2. Their login accounts are automatically created via the registry/ebs system once they have enrolled. 3. Basically if they have the current years I...
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